TERMS AND CONDITIONS

Dough Re Mi Bakery welcomes you. These Terms and Conditions govern your use of our website, orders, and services. We comply with the Consumer Act of the Philippines (RA 7394). By placing an order or using our site, you agree to these terms. Focused on fair practices for students with busy lifestyles and allergen needs.

Introduction & Acceptance

These terms apply to all users. Acceptance occurs by ordering or browsing. If you disagree, stop using the site.

Orders, Payment & Availability

Orders are subject to stock and confirmation via email/SMS:

  • Availability: We may refuse if out of stock.
  • Prices: In PHP, include VAT – shown at checkout.
  • Payment: GCash, card, COD – secure via third-party (no details stored).
  • Research tie: Supports frequent orderers (47.1% daily/rarely in survey).

Cancellations, Refunds & Allergens

Policies protect consumers (addressing survey health concerns):

  • Cancellations: Within 5-10 min via site – no changes after prep starts.
  • Refunds: For errors/wrong items (report within 30 min) – processed in 7 days.
  • Allergens: Shared kitchen risk – check info (e.g., nuts/seafood for 62.5% hiding restrictions); not liable for reactions
  • Perishables: Best fresh – no refunds for change of mind.

Limitation of Liability & Contact

We limit liability under PH law for student trust:

  • No indirect losses/delays beyond control (e.g., traffic).
  • Total liability: Order value max.
  • Disputes: In Parañaque courts.
  • Contact: doughremiph.hcp@gmail.com or doughremibinangonan on FB Messenger for questions (updates notified).
Search
Shopping Cart